DevOps Engineer II
We are looking for DevOps / Site Reliability Engineers to help us develop the operational aspects of our security software and associated platforms. An ideal candidate will have passion for tackling complex problems with ingenuity, as well as investigating and implementing new ideas to build and scale reliable, high performing software in cloud environments. Prior experience working as a DevOps Engineer or Site Reliability Engineer with multiple teams is required.
Mimecast provides cyber security that helps thousands of organizations worldwide make email and messaging safer, restore trust, and bolster cyber resilience. We help organizations stand strong in the face of cyberattacks, human error, and technical failure.
What You'll Do:
Deploying, managing, and monitoring software across the full Continuous Delivery lifecycle
Supporting analysis tools for our cloud-security products
Collaborating with others on development of new services within the Mimecast platform
Supporting and troubleshooting, occasionally outside of regular office hours when needed
Working closely with developers to bring an operational perspective to the work of the team, suggesting ways to help the systems scale further, better, and more easily
Participating in and driving forward any operational initiatives such as containerization and virtualization technologies
Contributing to design/code reviews for product and test code
Reporting, reproducing, and helping development resolve defects – emphasis on troubleshooting, root cause analysis, and prevention of similar issues in the future
Monitoring our results and driving continuous improvement through process changes
What You'll Bring:
Engineering / Computer science degree or equivalent experience
Hands-on experience with AWS compute (EC2, Lambda), storage (S3, EFS, Glacier), databases (MySQL/Aurora, RDS, ElastiCache, Dynamo, Neptune), management (Auto Scaling, provisioning, monitoring, and reporting tools), security (IAM, Secrets Manager), and other technologies including Kinesis Data Streams, Route53, Fargate, Cloudfront, load balancers, and AWS Secrets Manager
Hands-on experience automating the deployment and monitoring of distributed applications at large scale running in both public and private cloud, including:
Configuration management of servers using tools such as Puppet, Chef, or Ansible
Infrastructure as Code (IaC) and orchestration tools like Terraform (preferred) and CloudFormation
Logging, Monitoring, Alerting technologies like CloudWatch, Humio, Nagios/Zabbix, Prometheus, Grafana, Graphite and similar
Solid network understanding of VPC and CIDR blocks
Basic knowledge of Docker/Kubernetes/Minikube
Intermediate-level coding experience in BASH plus at least one other scripting language – PHP, PowerShell, Python or similar
Experience with build and CI/CD pipeline tools like Jenkins (preferred) or Gitlab CI and related technologies (Nexus, static code analysis tools, open-source scans, etc.)
Admin-level familiarity with Linux, including configuration and troubleshooting
Basic knowledge of networking and routing in general
Basic database knowledge, ability to do basic SQL queries
Understanding of object-oriented programming concepts
Familiarity working with third party APIs (e.g., Google, Microsoft, Amazon etc)
Experience with Agile Kanban methodology
Clear understanding of OWASP Top 10 security vulnerabilities
Experience of working as part of a SaaS solution and multi-tenant systems
Familiar with multiple cloud vendors (GCP, Azure)
Basic understanding of authorization protocols such as OAuth
Experience with NGINX, API Management Platforms such as Apigee, Kong and WSO2, and Identity and Access management servers.
Prior experience in Distributed Systems Architecture and best practices.
Continuous delivery - principles and pragmatics of dealing with build pipelines, artifact repositories, zero-downtime deployment, and modern software development engineering best practices.
Experience in migrating and supporting applications on Kubernetes
Hands on experience with open-source monitoring and graphing solutions such as Zabbix, Sensu, etc.
PostgreSQL database configuration and management of replication.
Self-motivated and able to understand tasks on own initiative
Highly organized individual with the ability to work under pressure, assimilating information quickly and acting decisively in an environment of changing priorities
Excellent verbal/written communication and interpersonal skills
Passion for development and engineering best practices, automation, and productivity
Experience at working both independently and in a team-oriented, collaborative environment is essential
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.
We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.